Rasulov, Xamidjon (2026) CRM VA XIZMAT SIFATI INTEGRATSIYASI: SERVQUAL ASOSIDA KPI TIZIMINI ISHLAB CHIQISH. "Conference on Universal Science Research 2023"; Vol. 3 No. 8 (2025): Conference on Universal Science Research 2025; 177-187.
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Abstract
. Mazkur tezis kichik biznes subyektlarida xizmat sifatini tizimli boshqarish muammosiga bag‘ishlangan. Amaliyotda ko‘plab kichik korxonalarda xizmat sifati bo‘yicha aniq o‘lchovlar yetishmasligi, KPI ko‘rsatkichlarining tarqoq qo‘llanishi hamda mijozlardan qayta aloqa olish va uni tahlil qilib qarorga aylantirish mexanizmlarining sustligi kuzatiladi.
| Item Type: | Article |
|---|---|
| Additional Information: | Imported from Conference on Universal Science Research 2023 |
| SWORD Depositor: | Admin User |
| Depositing User: | Admin User |
| Date Deposited: | 30 Sep 2026 22:00 |
| Last Modified: | 30 Sep 2026 22:00 |
| URI: | https://universalpublishings.uz/id/eprint/18481 |
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